Política de envío

Last updated: 10/01/2023

Thank you for choosing HyperPlanar! Our commitment is to provide you with a seamless and satisfying shopping experience. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing:

a. Our goal is to ship your order within a week of your purchase. We aim to get your items to you as swiftly as possible.

b. During product launches or high-demand periods, we may experience a higher volume of orders. Rest assured, we are working diligently to process and ship orders promptly. We appreciate your patience during these times.

2. Tracking Information:

a. All orders come with tracking numbers.

b. Once your item is shipped, you will receive an email notification containing your tracking information. This allows you to monitor the delivery status of your order.

3. Domestic Shipping:

a. For domestic orders, once shipped, most items typically arrive within 2 to 10 business days. The actual delivery time depends on the efficiency of your local postal service.

4. International Shipping:

a. For international orders, shipping times may vary. On average, international deliveries range from 2 to 12 weeks. Factors such as customs processing in the destination country can affect delivery times.

5. Order Status:

a. You can check the status of your order at any time by logging into your account on our website. The order status will be updated to reflect each stage of the shipping process.

6. Shipping Costs:

a. Shipping costs are calculated at checkout based on the destination of your order.

b. Any customs duties or taxes for international shipments are the responsibility of the customer.

7. Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at hyperplanar@gmail.com.

Thank you for choosing HyperPlanar! We appreciate your business and hope you enjoy your shopping experience.